Your team is stretched thin — answering service requests, qualifying homeowners, booking estimates, and updating your CRM. Hot leads from your website and ads go cold as your best people get bogged down with repetitive, time-consuming tasks.
With Callingly, you know that every homeowner who reaches out is going to get an immediate call and text. Your AI Agent starts the conversation within seconds, follows up every time, and makes a warm transfer to your team when they get the homeowner on the line. If no one is available, they schedule an estimate or follow-up call when the homeowner prefers.
With Callingly, new homeowners are called and texted within seconds and then added to a multichannel followup series that closes more deals.
Callingly integrates with your CRM, landing page, or web form to capture new homeowner information as soon as it comes in. Customize triggers and rules so you only call and text back the right leads.
While Callingly works to connect your team and homeowner by voice, the homeowner receives automated SMS messages introducing your team and letting them know to expect a call.
We call your entire team until someone picks up. A warm transfer takes place, and you finish up with the homeowner.
If the AI doesn't reach the homeowner the first time, they will keep following up based on a schedule you set until they do reach the homeowner.
Callingly integrates with 1,000+ CRMs, calendars and sales tools. You can be up and running in a few clicks, ringing every new homeowner automatically and syncing each call recording and stat with your CRM.
The Callingly AI Agent is a human-like AI agent for home services that transforms how your business handles incoming leads and calls. Powered by advanced natural language processing, it delivers nuanced conversations with the warmth, expertise, and professionalism of your best team member. By understanding homeowners and their intent, your AI Agent answers questions, schedules estimates, and intelligently routes good-fit homeowners to your team — so your people stay focused on booking and completing jobs.
The AI Agent can handle multiple leads simultaneously, making and receiving calls, qualifying homeowners, scheduling estimates, and providing support. It can manage call routing, warm transfers to your team, and follow-up scheduling. The system scales based on your plan, with different tiers offering varying call minute allowances and concurrent call capabilities.
Yes, all calls handled by the AI Agent are secure and encrypted. We implement enterprise-grade security measures including end-to-end encryption, secure data transmission, and compliance with industry standards. Customer data is protected and we do not use customer conversations to train our AI models without explicit consent.
Unlike traditional IVR systems that use rigid menu structures and limited responses, the AI Agent engages in natural, conversational interactions. It understands context, handles common questions, and provides personalized responses around the clock — without the staffing costs of an answering service. While IVR frustrates homeowners with long menus, the AI Agent creates positive experiences that feel human and engaging.
Yes, the AI Agent can handle complex questions through advanced natural language processing and contextual understanding. It can break down complex queries, ask clarifying questions, and provide detailed responses. For questions beyond its capabilities, it intelligently transfers to a team member with full context, ensuring seamless handoffs.
The AI Agent benefits HVAC, plumbing, electrical, roofing, landscaping, pest control, remodeling, and any home services business that relies on phone-based customer interactions. It's particularly valuable for businesses with high lead volumes from their website and ads, limited office staff, or those looking to improve response times and contact rates.
When the AI Agent encounters a question it cannot answer, it intelligently routes the call to a team member through a warm transfer. The AI provides context about the conversation to the team member, ensuring a seamless handoff. If no one is available, the AI can schedule an estimate or follow-up call based on your business's rules.
The AI Agent helps your business by ensuring every service lead gets immediate attention, reducing response times from hours to seconds. It handles routine inquiries, qualifies homeowners, and schedules estimates, freeing your team to focus on high-value activities like booking and completing jobs. This leads to higher contact rates, more booked estimates, and better use of your team's time.
No, the AI Agent is designed to complement and enhance your team, not replace them. It handles routine tasks and initial interactions, allowing your team to focus on estimates, jobs, and relationship building. The AI works alongside your team to improve efficiency and customer satisfaction.
We prioritize customer privacy and data protection. We do not use customer conversations or personal data to train our AI models without explicit consent. Our models are trained on general conversational data and industry-specific knowledge, ensuring your customer interactions remain private and secure.
Give your team the ability to focus on what they do best while the AI Agent handles the rest.